Privacy Policy.
This page tells you in simple words what info we take from you, and what we do with it.
Privacy Policy
Viideolab-where ideas become visual stories
This Privacy Policy explains in simple terms how VIIDEOLAB ("We", "Us", "Our") collects, uses, shares, and protects your personal information when you visit or interact with our website at viideolab.com, book our studio spaces, or engage our creative services.
By accessing our website or using our services, you agree to the practices described below. If you do not agree, please refrain from using our site.
1. What info we take
When you fill out a form or ask for a price quote, we ask for details like your name, email, phone number, and what work you need. We also save small files you send to us. Like all websites, we also see basic technical details like which pages you opened on our site.
2. Why we need it
We use your information only to help you. This includes replying to your inquiries, creating your price quotes, carrying out your video or photo work, and updating you about your order. We send extra news or promotional messages only if you say yes.
3. Do we share it?
No, we never sell your information. We only share it with trusted helpers who assist us, such as the partners who host our website or process payments, and they are required to keep your information safe. We also share information if required to do so by law.
4. Cookies
Cookies are tiny notes our website saves on your phone or computer. They remember things like what is in your cart or keep you logged in. You can turn cookies off in your browser settings, but some parts of the site may not work properly as a result.
5. How long we keep it
We keep your messages and information only as long as we need them to finish your project work or follow applicable laws. You can ask us to delete your information at any time.
6. Your rights
You have the right to ask us what information we hold about you, request that we fix or correct your information, or ask us to delete your information entirely. To make any of these requests, simply email us at hello@viideolab.studio.
7. How we keep it safe
We do our best to protect your information from unauthorized access, thieves, and hackers. However, no website or electronic transmission on the internet is 100% secure.
8. Links to other sites
Our website contains links to external platforms like Instagram, YouTube, or Google Drive. Those platforms have their own privacy rules and terms, and we are not in charge of them.
9. Children
Our services are not intended for kids under 13 years old. We do not knowingly collect information from children. If you believe a child under 13 has sent us information, please tell us and we will delete it promptly.
10. If we change this page
If we update these rules, we will post the updated policy here along with a new date. By continuing to use our site, you agree to the updated rules.
11. Talk to us
If you have any questions or concerns, please contact us:
Gyaneshwor, Kathmandu
Email: hello@viideolab.studio
Phone: +977 9801040899
Last updated: October 08, 2026